Paperwork OR Peoplework? You’re probably PARALYZING your productivity!

I was first asked the insidious question many years ago as a student in a leadership workshop: “Which are you?” I naively assumed it was a valid question, a thoughtful call for leadership categorization.

HGTV’s hit show insists their contestants “Love it OR List it.”

People are commonly either “dog people OR cat people.”

As a passionate coffee lover, I often encounter folks who are either “coffee lovers OR tea lovers.” I rarely meet someone who claims allegiance to both beverages. (And anyway, how could a tea lover also appreciate coffee? I say you’re either strong OR wimpy.)

So which are you? Tasks and details-oriented OR people-oriented and more contemplative?

Either-or thinking flows naturally in so many arenas of life. BUT when it comes to work life, I believe our productivity often suffers from such either-or attitudes and actions. We say things like:

“I thrive on relationships and time well-spent with others. C’mon, pour more coffee. Let’s chat, build trust, and bask in the process. But please, I don’t do the administrative stuff.” The result? There’s usually great talk with others, but little if anything actually gets produced.

Another coworker might declare, “Bring on the tasks, strategies, and lists. Divide and conquer! But please, oh please, don’t make me work with other people!” Such go-getter leaders insist: “I push, drive, and accomplish. I’m HIGH D, baby! That’s me. So cut the relational crap. Let’s just get ‘er done!” And what’s the outcome? Great accomplishments abound, but there’s usually a serious body count in the process. (Even if it’s not right away, the carnage happens over time.)

“Tasks and deets” OR “people and contemplation?” Workplace assessments, personality profiles, and job satisfaction surveys often force people into such categorical buckets.

What if God’s view is much more integrated? When we analyze three of Holy Scripture’s hallmark work scenes, we make a unique discovery.

Work Scene 1: In the biblical book of Genesis, chapters 1 and 2, we find a detailed, poetic, methodical list of day-by-day accomplishments. There is no doubt about it—God is orderly and very strategic in sequence. AND in this same report, humans and our subsequent relationships—both with God and one another—prove to be the apex of the Creation encounter (Gen 1:26-2:3). God’s work cannot be tightly filed into either-or folders. God does BOTH.

Work Scene 2: When instructions are given for the building of the Hebrew Tabernacle during the Israelites’ wilderness wandering (Exodus, chapters 25-30), the Lord supplied a serious task list. (Admit it, many of us have lost it right here, our best Bible read-thru momentum has gone up in flames. ZZZZZZ.) We dare not miss the beautiful reality that God’s tedious tabernacle details culminate with a passionate focus on the skilled craftsmen named Bezalel and Oholiab. It was God’s oh-so-personal impartation of his Spirit that empowered them to accomplish their tasks. God’s work cannot be tightly filed into either-or folders. God does BOTH.

Work Scene 3: The Gospel accounts reveal God’s Son, Jesus, working with similar modus operandi. Christ remarkably blended accomplishment of tasks, his focus on details with his priority for people and relational/contemplative cultivation (See Mark’s Gospel, chapter 6, verses 30-44 for Jesus’ both-and blend in this story. Five thousand+ people enjoy an amazing picnic!). The God-Man did both.

If you’re more of a task-oriented person, marvelous! Bridges would collapse without the engineers and code enforcers. Cars and trucks would not make it down the road one mile if we lacked auto designers and mechanics. You rock! Local and global economies would crash without the pencil pushers and number crunchers. God’s work in this world needs you. We need you and your penchant for spreadsheets and schematics. We applaud you!

And there are those of you who are all about the conversations, extended times of deeper contemplation, and fostering dynamic connections. You lunch meeting experts and relational gurus, thank you! You keep us caring, encouraging, feeling, healing, networking, learning, and growing. God’s work in this world needs you. We need you and your bent toward conversing and flourishing with others.

But over the years, I’ve observed: Most of the most effective leaders deliberately develop a skillful blend. They’ve learned to do the dance between details and people. They resist the bog-down and paralysis that often comes with either-or thinking. How can we do that in our own businesses and workplace leadership?

  • Push back against your own either-or thinking. You’re seriously limiting your own potential and the productivity of your business when you willingly decide it has to be either-or. Instead, embrace attitudes and daily patterns that involve both strategic tasks AND loving conversations with people. Dare to embrace this bolder, image-of-God reality. You CAN do both!
  • Don’t aim for perfect balance in this crucial leadership choice. Balance is a ridiculous pursuit. Instead, shoot for a God-like blend, skillfully choosing between people and tasks as opportunities emerge. Since the Lord is our ultimate example of a creative leader and flourishing worker, let’s dare to cultivate such a tasks-people blend in our workplace approaches.
  • If you’re more task-oriented, deliberately schedule more people time. Hans Finzel warns us about “putting paperwork before peoplework.” (The Top Ten Mistakes Leaders Make, chapter 2) When you create greater margin for relational cultivation and reflective contemplation, you’ll likely see an exponential increase in your quality of connectedness with others and subsequent productivity in teamwork.
  • People sometimes ask me how I get so much done while being strongly relational in my approach. I smile and tell them my secret weapon. I make aggressive task lists. Now because I personally bristle at the thought of being too task-oriented, I label my uber-full weekly list as “OPPORTUNITIES this Week.” (You’re probably chuckling and calling me out: “Okay, Pletch is crazy—just playing a semantics game.” But hey, it works for me. Really!) And the silver bullet is this: My “OPPORTUNITIES” list always includes more people with whom I’m aiming to connect, equip, and cultivate.

What have you found best helps you push back the either-or approach and more fully live out God’s beautiful blend of details and people?  

Weed-Pulling @ Work

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Mid-summer flowerbeds can be monstrously frightening. A few weeks back, dark mulch was rich and thick. Edges were crisp, and all was clean. That was late May. A mere six weeks later, ugly invaders have crept in. Early-fallen leaves, scorched by summer sun. Twisted twigs, dropped by thunderous episodes of the night. Scariest of all, prickly weeds, stray vines, and rogue tree-upstarts have taken over. What was previously pristine now appears dastardly devilish. However, last Friday morning, I overcame those foolish fears (including my sluggard tendencies). I mustered enough courage to machete my way into the sprawling plots to take on the insidious, wicked weeds. And I was triumphant! Now, the enemies have been vanquished; the beds have been beautified once again. Eden is restored (at least for this week).

I am struck with the primal necessity of tackling weeds. We were originally assigned the good work of the garden (Genesis 2:15), but such garden-work—all work for that matter—was cursed following the humans’ attempted coup d’état (Genesis 3). Thorns and thistles now spring up, yes literally—yet we dare not miss the metaphor such enemy invaders supply. The weeds and “sweat of the brow” take over what had previously been an uber-productive, marvelously creative, unencumbered workplace. All garden work—every workplace endeavor—is now a place characterized by more difficult, challenging, and even too often treacherous toil.

But greater news springs up! Because Christ’s redemption is far-reaching and will eventually transform Creation altogether (Romans 8:18-25), there is this important kingdom-work of weed-pulling. God’s grand story reveals the already-not-yet nature of Christ’s kingdom.[1] With Christ’s first coming and the inauguration of his kingdom, sin’s curse is indeed broken—AND then, there’s more to come! In all such interplay, we live with longing anticipation of all Christ will eventually fulfill, AND for now we work/serve by grace to impact all the God-glorifying, kingdom-advancement we can (Ephesians 2:10). In the here and now, we boldly work to pull weeds and make room for more creative, glorious beauty to spring up.

Wheel barrow of weeds

With such realization, there are numerous areas of daily work that might be labeled “pulling weeds.” Andy Crouch insists that “creation begins with cultivation—taking care of the good things that culture has already handed on to us.” Crouch asserts, “Cultivating also requires weeding—sorting out what does and does not belong, what will bear fruit and what will choke it out.”[2]

Allow me to suggest a poignant, mid-summer discipline for cultivating the soul and action of your daily work. Ask yourself two questions and make two answer lists.

First, what do I need to weed out of my own life and leadership habits, in order to make room for the greater work of God in me and through me? (Don’t skip this painful but highly important, personal cultivation step.) What needs yanked from your life to make room for fresh growth?

Second, what can and should be weeded from our workplace, business, or organization to make room for greater creativity and productivity? Two corollary, sub-questions: What should we stop doing in order to do the main thing of our mission more effectively? And what hard decision or proposed changes have we been putting off, but NOW is the time!?

Brilliant life-strategist Henry Cloud calls this pulling the tooth.[3] Too many of us put up with a nagging toothache for too long. Henry winsomely implores us to take action, now rather than later. Make the dentist appointment. Sit in the chair and get it pulled. Makes perfect sense for your mouth, so why not in your life and leadership at work?

Muster the courage to take action on attitudes, habits, negative people, and unfruitful team practices that really need to go. Pull the weeds, make room, and experience the joy of greater growth in your own life and your workplace this summer!

Mid-summer flower bed1

 

 

 

[1]Ben Witherington III supplies engaging discussion of such in his thoughtful work, Imminent Domain: The Story of the Kingdom of God and Its Celebration.

[2]Andy Crouch, Culture Making: Recovering Our Creative Calling. (IVP, 2008), 74-75.

[3]Henry Cloud, 9 Things You Simply Must Do to Succeed in Love and Life. (Integrity Publishers, Nashville), 43-67.